eBay suspends all transactions to Russia, warns sellers about listing items in favor of Putin


eBay has now temporarily suspended all transactions to Russian addresses according to a statement referenced by a number of NBC-affiliated news organizations today. eBay has not published this statement on its website.

“Due to service disruptions by payment providers and major shipping carriers, we have temporarily suspended all transactions involving Russian addresses and transactions involving Ukrainian addresses may experience delays,” the eBay statement said.

“We will continue to assess and make necessary changes to our policies and service availability as this situation evolves and look forward to a quick, lasting and diplomatic resolution to this crisis.”

Moreover, the company is notify sellers on the list of items that sustain aggression unleashed by the autocratic Russian President Vladimir Putin against Ukraine. eBay has apparently already removed Putin-related items “which are not clearly anti-Putin.”

“We have a strict policy against items that promote or glorify hatred or violence to ensure that our platform remains a safe, trusted and inclusive environment for our global community of sellers and buyers,” eBay warned in this release.

“Therefore, merchandise that may indicate support for Vladimir Putin is prohibited on eBay. We will continue to allow historical or educational books and documents.

Previously, eBay suspended shipments using its Global Shipping Program to Russia and Ukraine, but sellers could still offer items on the Marketplace to be shipped to either country. they could find a carrier to deliver them.

Just to reiterate, today’s statement does not prohibit eBay sellers from selling to customers in Ukrainebut it will be up to the seller to find a shipping solution that is still operational.

The Ukrainian Postal Service is currently asking global postal operators to send shipments to neighboring EU countries from where it will pick up mail and deliver it if possible.

Learn more about shipping to Ukraine here. Private parcel couriers like UPS and FedEx have already suspended operations in Ukraine as well as shipments to Russia.

Regarding shipments to Russia, on Friday the USPS became the latest major US-based package carrier to stop accepting packages destined for Russia, making it impossible to ship items to Russia from the United States.

Also on Friday, the U.S. Department of Commerce’s Bureau of Industry and Security (BIS) issued new restrictions on luxury goods to all end users in Russia. These restrictions have also affected Russian and Belarusian oligarchs and malicious actors around the world.

It is possible that today’s complete halt on transactions to Russia was in response to these events on Friday by the USPS and the BIS. However, eBay’s suspension of all transactions to Russia appears to be a global policy affecting sellers in all of its global markets.

eBay supports Ukraine

Additionally, on Friday, Andrea Stairs, eBay CMO & VP, Seller Community, North America, posted a declaration on behalf of eBay to support Ukraine.

“We know that our sellers around the world are resilient and continue to run their business despite natural disasters, pandemics and events beyond their control, including the current situation in Ukraine. To support our Ukrainian sellers, we are waiving their selling fees. We are too protect them and sellers who ship to Ukraine from late shipping penalties, feedback, and other account penalties. For all the latest information on how we protect sellers, please visit our dedicated community page.

“We are support humanitarian efforts in Ukraine raising funds for the American Red Cross, Nova Ukraine and Save the Children. Buyers can support these charities through Give at Checkout, while sellers can lend their support by donating a portion of their proceeds from specific items. eBay will match up to $250,000 in customer donations through the end of March. Additionally, eBay will match all employee donations at a 2:1 ratio.

“We stand with Ukraine and thank all those working to support those affected by the crisis in this country.”

Similar opportunities for eBay buyers to support humanitarian efforts in Ukraine will also be available at checkout on the UK, Canadian and Australian eBay marketplaces.

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