Returning an Amazon package is easier than you think. here’s how


UPS can pick up your packages.

Sarah Tew/CNET

Returning your items can be a hassle when you don’t have the right size box, printer and tape to seal the package. However, when it comes to Returns from Amazon, you don’t have to worry about any of that. All you have to do is pick up whatever you want to return and drive to the nearest drop off point.

It’s convenient because if you don’t have the shipping box your items arrived in, you can bring your items to one of these locations to be packed and shipped for free. Or, if you have all the shipping supplies you need, but want your package picked up, you can do that too.

Here are all the ways you can return your unwanted Amazon purchases. To find out more, here four ways to ship your packages from home.

Return your package to Kohl’s

If you live near a Kohl’s store, the process for returning your items is simple. When you start the return process with Amazon, select Kohl’s Depot as an option. Amazon will send you a QR code for you to bring when you walk into the store (you can show a picture of the QR code on your phone).

Once you give the Kohl employee your items to return and show them the QR code, they will pack, label and ship your return for free. Even better, sometimes the store will give you Kohl’s coupons when you make your returns there.

Whole Foods Market also accepts Amazon returns

When you begin your Amazon return, select Whole Foods Market as your drop-off location. Note that if your preferred store is not listed, your item or location may not be eligible for returns. Also, only certain stores offer boxless returns.

Once you’ve made your selection, Amazon will email you a QR code for a Whole Foods employee to scan. Take that and the items you need to return with you, and head to either customer service or the returns kiosk. An employee will take it from there and send your package.


Visit a Whole Foods Market to drop off your Amazon package.

Jessica Dolcourt/CNET

Drop off your items at The UPS Store

You can also drop off your items at The UPS Store. When selecting the return method for your Amazon purchase, choose UPS Store Depot. You do not need to have your items wrapped or labeled with this method. Instead, The UPS Store will pack, label and ship your return for free. UPS will email you a return shipping code in advance which you must show to an employee upon arrival.

Or ask UPS to pick up your package

If your items are eligible for the UPS pick-up option, you won’t even have to leave your home. When you start the return process on the Amazon site, follow the return prompts and select UPS Pickup.

In this case, you will need to package the items you are returning. However, UPS will provide the return label. UPS will pick up your package the next business day for free, and you or another adult must be present.


An adult must be present when UPS picks up your package.

Sarah Tew/CNET

Visit a physical Amazon store

If you live near one of physical Amazon stores — Amazon Fresh and Amazon Go — you can drop off your return there. (Note, with Amazon closes some of its physical storesfinding a location may be more difficult.) When selecting how to return your purchase on the Amazon site, select Amazon Store Repository. If the item cannot be returned to an Amazon store, they will offer you other return options.

Amazon will send you a QR code to show to an Amazon store employee. You will need to bring the items in the original manufacturer’s packaging.

Note that if you are returning items to Amazon Fresh Pickup or an Amazon Hub Locker location, you will need to bring them in a box or wrap them using the materials provided.

What about DoorDash?

DoorDash is currently test a feature this will allow you to have a Dasher pick up your items and drop them off at one of the locations above. However, your items should already be packed, sealed and accompanied by the prepaid return label. The company hasn’t said when this will be widely available, as it’s only in beta in some regions.


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